For customers using Standard Edition without Active Protection functionality this shouldn't be an issue however, but the services are still running and are not stoppable.Ģ. However, at the same time we understand that your customers is not using any Active or Cyber Protection features and having those services unmanageable looks like an issue to them.ġ.

In current implementation the services can't be manually stopped or restarted, which is why to resolve any issues caused by these service a device reboot would be required, only possible workaround at the moment. Strasbourg, FranceĪ įor partner-hosted storages, additionally allow connection from the statistics server: 45.11.129.1įor partner-hosted storages, additionally allow connection from the statistics server: 45.11.129.1Ĩ4.239.8.12 84.239.8.11 84.239.8.13 84.239.8.14 84.239.8.15įor partner-hosted storages, additionally allow connection from the statistics server:įor partner-hosted storages, additionally allow connection from the statistics server: 103.64.16.4įor partner-hosted storages, additionally allow connection from the statistics server: 162.244.7.1įor partner-hosted storages, additionally allow connection from the statistics server: 195.48.52.158įor partner-hosted storages, additionally allow connection from the statistics server: 162.244.7.Acronis Cyber Protection and Acronis Active Protection services are marked as 'NOT_STOPPABLE' and 'NOT_PAUSABLE' by design as a part of self-protection mechanism. The ports need to be open for outbound connections (except for the statistics server, which requires opening port 44445 for the inbound connection, details in the table). SMTP server IP address applicable to all datacenters is listed here.

Acronis cyber cloud